...provide a non-profit
community service dedicated to confidential and professional
financial debt Counseling at a low cost.
...aid and rehabilitate financially distressed families
and individuals in a professional manner regardless
of age, race, creed, gender, disability, social position,
financial status, sexual orientation, national or ethic
...limit Counseling to financial matters and refrain
from giving legal advice. Non-financial problems shall
be referred to other appropriate agencies.
...respect the privacy of our clients and their
rights to refuse participation in studies or research.
...ensure informed consent and client participation
in decisions about services and that those decisions
are based solely on client needs and preferences.
...provide a debt liquidation program, where required,
which is equitable to all creditors and which is most
advantageous to the client.
...develop and foster community educational programs
on family money management, budgeting, and the intelligent
use of Credit.
...develop and maintain a positive working relationship
with the Credit community, employee assistance programs,
labor counselors, and social service agencies within